Pointer Tech Solutions provides managed IT services for small and mid-sized businesses, including help desk, network management, cybersecurity, and project delivery. ACG partnered with PTS in 2024 and works alongside the team on brand and go-to-market strategy, service packaging, KPI reporting, and operational structure that improves client experience and scalability. Support areas include finance and accounting cadence, ticketing and escalation processes, vendor management, recruiting, and customer success programs. Together, PTS and ACG are building a reliable, partnership-driven IT provider that helps clients operate securely and efficiently.